Privacy Policy
Privacy Policy
Privacy Summary
Protecton Oy processes personal data for order fulfilment, customer relationship management, online store operations and legal obligations.
Customers have the right to access their personal data, request corrections and exercise other rights granted under the EU General Data Protection Regulation (GDPR).
1. Data Controller
Protecton Oy
Pajakatu 8
21280 Raisio
Finland
2. Contact Person for Privacy Matters
Jaakko Vuorinen
jaakko.vuorinen@protecton.fi
+358 44 585 0129
3. Register Name
Protecton Oy Customer and Online Store Register.
4. Purpose of Processing Personal Data
- Order processing and delivery
- Customer relationship management
- Customer service
- Invoicing and payment processing
- Online store maintenance and development
- Compliance with legal obligations
- Marketing based on customer consent
5. Personal Data Collected
- Name
- Company information
- Address
- Telephone number
- Email address
- Delivery addresses
- Order and purchase history
- Customer account information
- Marketing permissions and restrictions
6. Sources of Information
Personal data is primarily collected directly from customers through orders, quotations, customer contacts and use of the online store.
7. Disclosure of Information
Information may be shared with service providers involved in order delivery, payment processing or technical operation of the online store.
Information may also be disclosed to authorities when required by law.
8. Transfers Outside the EU/EEA
Personal data may be processed by service providers located outside the EU or EEA. Appropriate safeguards are applied in accordance with GDPR requirements.
9. Data Retention
Personal data is retained only as long as necessary for customer relationship management, legal obligations and the purposes described in this policy.
10. Data Security
Personal data is protected through appropriate technical and organisational security measures. Access is limited to authorised personnel only.
11. Rights of the Data Subject
- Right of access
- Right to rectification
- Right to erasure where permitted by law
- Right to restrict processing
- Right to object to direct marketing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
12. Third-Party Services
Protecton.fi may use services such as Google Analytics, Google Signals, Klarna and other services necessary for operating the online store.
Privacy information for these services is available from the respective service providers.
13. Contact Information
Questions regarding privacy and personal data processing can be sent to: